Privacy & Compliance

TRVR (Total Recore Virtual Reality)

TRVR is committed to protecting the privacy, security, and integrity of the personal information entrusted to us by schools, educators, parents, and learners.

We take data protection seriously and operate our services in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Privacy & Compliance Summary

Key points:

  • Student data is hosted within the United Kingdom.
  • Teacher access is restricted to authorised school accounts.
  • Home education users can access only their own child records.
  • Guest and library users can access activities without personal information being retained.
  • TRVR does not store voice recordings.
  • TRVR does not store medical information, SEND diagnoses, EHCP information, or behavioural records.
  • Educational records can be deleted by authorised users.
  • School and home education data is removed following account cancellation.
  • Payments are processed securely through Stripe.
  • Access to the platform is protected through secure authentication and encrypted connections.

Privacy Documents

The following documents explain how TRVR manages personal information and protects user privacy:

  • Privacy Policy
  • Cookie Policy
  • Safeguarding & Data Handling Statement

Data Protection Contact

For privacy, safeguarding, or data protection enquiries:

Email: support@totalrecore.co.uk

ICO Registration

TRVR has applied for registration with the Information Commissioner’s Office (ICO).

ICO Registration Number: ZC175275